Privacy Policy
Last updated: January 2026
1. Information we collect
We collect information you provide directly, such as your name, contact details, and address, as well as information generated when you use our services, like booking history and device data.
2. How we use your information
We use your information to match you with technicians, process bookings and payments, provide customer support, and improve our services.
3. Sharing with technician partners
To complete a booking, we share limited information — such as your name, address, and job details — with the technician partner assigned to your job.
4. Data security
We use industry-standard safeguards to protect your information, including encryption in transit and restricted access to personal data within our team.
5. Your choices
You can access, update, or request deletion of your personal information at any time by contacting our support team.
6. Cookies and tracking
Our website and apps may use cookies and similar technologies to remember preferences and understand how our services are used.
7. Changes to this policy
We may update this policy from time to time. We'll notify you of material changes through the app or via email.
8. Contact us
If you have questions about this policy, reach out to hello@fixnext.in.